Terms of Service

Last updated: 16 August 2025

Welcome to thefoldcollection.com (the “Site”), operated by The Fold Collection (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our Site, products, and services (collectively, the “Services”). By accessing and using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Eligibility

By using the Site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You agree to use the Site in compliance with applicable laws and regulations.

2. Purchases

All prices are displayed in the currency specified on the Site and are subject to change without notice. When you place an order, you agree to provide accurate, complete, and current information. We reserve the right to refuse or cancel any order at our discretion (including for suspected fraud or errors in product description or pricing).

3. Payment

We accept the payment methods shown at checkout. By submitting your payment information, you authorise us to charge the full amount of your purchase, including any applicable taxes and shipping fees.

4. Shipping & Delivery

We will ship products to the address provided at checkout. Delivery times are estimates and not guaranteed. International orders may be subject to customs duties and import taxes. These are the responsibility of the buyer.

5. Returns & Exchanges

Please visit our Returns & Exchanges page for more information or contact us on hello@thefoldcollection.com.

6. Intellectual Property

All content on the Site—including text, images, graphics, logos, and product designs—is the property of The Fold Collection and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any content without our prior written consent.

7. User Content

If you share reviews, images, or other content (collectively “User Content”), you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, and display that content in connection with the Services and promotion of the brand. You represent that you own or have the necessary rights to share such User Content.

8. Prohibited Use

You agree not to:

Use the Site for any unlawful, fraudulent, or abusive purpose.
Interfere with or disrupt the operation of the Site.
Use any automated means to access or scrape the Site.
Post or transmit any malicious code, viruses, or harmful content.

9. Links to Third-Party Sites

The Site may contain links to third-party websites. We are not responsible for the content or practices of any third-party sites and recommend that you read their terms and privacy policies.

10. Limitation of Liability

To the fullest extent permitted by law, The Fold Collection shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, the Site or our products. Our total liability for any claim arising out of or relating to these Terms or your use of the Services shall not exceed the amount paid for the applicable products.

11. Indemnification

You agree to indemnify and hold The Fold Collection harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your breach of these Terms or your use of the Services.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a new “Last updated” date. Your continued use of the Site after any updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.