We aim to get back to all queries within 24 hours
Order queries: orders@thefoldcollection.com
Wholesale: wholesale@thefoldcollection.com
General enquires: hello@thefoldcollection.com
FAQ's
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right. View our Returns & Exchange page here
When will I get my order?
In our commitment to sustainability, all our products are made to order. View our Shipping page for processing times.
Where are your products manufactured?
Our products are handmade in Cape Town. We are committed to fair trade and limit waste in every area of our business.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. Shipping is calculated upon checkout. View our Shipping page for more info.
What materials do you use?
Linen: 100% laundered-linen is highly sustainable - and friendlier for the environment due to the minimal water usage and lack of waste generated during production. Cotton: 100% cotton Liberty London Tana Lawn.